Privacy Policy

Privacy Policy


Last updated: 15/12/2024

Middleton landscaping services LTD is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.middletonlandscapingservices.co.uk and interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

  • Personal Identification Information: Name, email address, phone number, postal address, etc.
  • Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior on our site.
  • Communication Data: Any messages, feedback, or inquiries you send us through contact forms or customer support.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services, products, and website functionality.
  • To process transactions and manage your orders.
  • To communicate with you about your account, services, or any updates we think may interest you.
  • To respond to inquiries and provide customer support.
  • To send marketing communications (with your consent where required).
  • To comply with legal and regulatory obligations.

3. Legal Basis for Processing Your Information

We rely on the following legal bases for processing your personal data under the UK GDPR:

  • Consent: We will ask for your consent to send marketing emails or to use cookies (where applicable).
  • Contractual necessity: To fulfill our contractual obligations with you, such as processing your orders.
  • Legal obligation: To comply with legal requirements such as tax or accounting obligations.
  • Legitimate interests: To improve our services, prevent fraud, and ensure the security of our website.

4. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your personal data with the following categories of recipients:

  • Service providers: To assist with website hosting, payment processing, data analysis, marketing, and customer support.
  • Legal and regulatory authorities: When required by law or in response to valid legal requests (e.g., court orders).
  • Partners: In certain cases, we may share your information with trusted partners for joint marketing or promotional purposes, but only with your explicit consent.

5. International Transfers

We do not transfer your personal data outside the UK or the European Economic Area (EEA) without taking appropriate measures to ensure the protection of your data in compliance with applicable data protection laws.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once this period expires, we will securely delete or anonymize your data.

7. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct any inaccuracies in your data.
  • Erasure: You can request that we delete your personal data, subject to certain conditions.
  • Restriction: You can ask us to restrict how we process your data in certain circumstances.
  • Data Portability: You can request a copy of your personal data in a machine-readable format.
  • Objection: You can object to our processing of your personal data under certain circumstances, particularly in relation to direct marketing.

If you wish to exercise any of these rights, please contact us using the details provided below.

8. Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

9. Cookies

We use cookies and similar technologies to enhance your experience on our website. For more information on how we use cookies and how you can control them, please refer to our [Cookie Policy] (insert link).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with an updated "last updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

  • Email: info@middletonlandscapingservices.co.uk
  • Phone Number: 07877950009
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